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  1. May 24, 2023 · Cannot log in to Max (formerly HBO Max) via Roku app anymore. TV screen says to "update" to Max but there's no QR code to scan or any way to login to Max from the TV. I canceled the HBO Max subscription that I was getting from Roku and then signed up for Max directly through their website. Still cannot login to Max app from TV via Roku.

  2. May 23, 2023 · The transition from HBO MAX to MAX did not work for me. I tried to connect through provider. I went through the steps, but the app never moved past the screen that gave the number to enter on the website. I tried to enter the user name and password. After I did this, the MAX channel exited. Now, I can no longer launch the MAX channel.

  3. Jun 15, 2023 · Re: MAX Login password length. It is Roku's job as the platform owner to ensure that all applications available on its platform meet a consistent set of quality criteria (Apple does this for iOS; Google for Android). Clearly, an app that fails to login fails the quality test.

  4. Oct 11, 2021 · HBO Max will NOT play certain movies--once "play" is pressed, it buffers and then goes right back to the movie page. It is an endless loop. I have uninstalled HBO Max app. Restarted Roku. Add HBO Max. Problem persists. Repeat process won't work. Just an endless loop. HBO Max works on other devices, so this appears to be a Roku specific issue.

  5. Jun 21, 2023 · Select Remove channel and confirm. Restart your Roku device: Home>Settings> System>Power. If you do not see a Power submenu, skip to the next step, " System restart. Reinstall the channel: Visit the Roku Channel Store and add the channel again. Feel free to give us an update on how it goes.

  6. Feb 4, 2024 · Perhaps Max can get on Roku to fix it. -- Below is information from tomsguide.com: The phone number for HBO Max customer service is (855) 942-6669. This isn't actually listed anywhere on HBO Max's website. However, that number is listed on Xfinity's, and I was able to confirm it by calling it myself.

  7. Dec 30, 2020 · 1. Scroll to the bottom left in the HBO Max app, and select the Settings gear icon: 2. THEN, on the sections near the top of settings, scroll all the way right until you see 'Sign Out'. Click it, click Sign Out that shows up and you are out: 3.

  8. May 25, 2023 · Re: New MAX app keeps asking to sign in (using hotwire service) 05-25-2023 07:44 AM. 05-27-2023 05:54 PM. 04-08-2024 08:06 PM. 04-09-2024 12:04 PM. Solved: HBO MAX new app will not let me past signin page. Selecting signin via provider path I have been able to take this path and log into my provider successfully multiple times and it says roku ...

  9. Jan 24, 2024 · Re: HBO Go for Roku - Philippines. You have to ask HBO about that. They control the apps in the channel store and where they are available. Roku has no control over 3rd party channels. Roku Community Streaming Expert. I am not a Roku employee, just another user. 2 Kudos. Reply. RokuCarly.

  10. Jan 23, 2022 · Open HBO Max, then use the left button to open the menu on the left side of the screen. Scroll down to Settings at the bottom. Once Settings is open, scroll all the way to the right, and you will see Sign Out. Dan. Roku Community Streaming Expert. Help others find this answer and click "Accept as Solution."

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