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Provider Access Online Fidelis Care’s Provider Portal, is an easy-to-use, secure, self-service platform that provides your office with 24/7 access to authorizations, claims status, patient eligibility, plan benefits, and more. Suicide Prevention Lifeline is available at 1-800-273-8255 and offers free and confidential crisis support available 24/7
The Provider Relations Department at Fidelis Care is committed to building strong and lasting relationships with our providers. If you have a need or concern, please contact your designated Provider Relations Specialist found below.
Log in to Provider Access Online, access authorization grids, browse manuals and forms, download tip sheets, and learn how to join our Provider Network..
The Fidelis provider phone number is 1-888-FIDELIS (1-888-343-3547). This number connects you with customer service representatives who can assist with any issues related to the provider portal, claims, or patient management.
Need an Account? With Provider Access Online, you can: View Patient Information. Get Claims Details. See Eligibility / Benefits. Submit Authorizations. Download Provider-specific Documents. Don't have an account? Submit a request for access. Not a Fidelis Care Provider? Request to join our network.
Contact Us. Do You Have a Question, Comment or Suggestion? If so, we want to hear from you. Submit a question online. Call us. Send us mail. Phone Numbers. Medicaid Members. NJ FamilyCare. 1-888-453-2534. (TTY 711) Monday-Friday, 8 a.m. to 6 p.m. Managed Long-Term Support and Services (MLTSS) 1-855-642-6185. (TTY 711)
Contact Provider Services at the phone number listed in the Quick Reference Guide (QRG) to request an expedited authorization. Authorization Determinations. Authorization determinations are made based on medical necessity and appropriateness and reflect the application of Fidelis Care's review criteria guidelines.
Customer Support Phone Number. 1-888-343-3547. Headquartered Address. 31 British American Blvd, Latham, NY 12110, United States. Email: esu@fideliscare.org. Website: https://www.fideliscare.org/
Mailing Address/Phone Handbook Provider Directory Drug Formulary Ownership & Control; Aetna Better Health: Partial: Medicaid: 21 Years or Older: ... Fidelis Care at Home: Partial: Medicaid: 18 Years or Older: Statewide: 25-01 Jackson Avenue PO Box 19166 Long Island City, New York 11101 (800) 688-7422:
Oct 1, 2024 · Need help? We're here for you. Contact Us. Select your state to find accurate contact information.
