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  1. Yes No. Get 24/7 support with TELUS Expert Messaging in the My TELUS app. Easily resolve billing, account, and service issues for TELUS Mobility, Optik TV, Home Internet, and more. Message a human agent anytime and receive prompt assistance. Try it today!

  2. Jan 27, 2023 · Call Forward Variable lets you customize the number of times your phone rings or the length of time elapsed before the call is forwarded to your voicemail. The number of seconds before forwarding can be determined by multiplying the number of rings by 5. For example, 6 rings x 5 = 30 seconds before forwarding.

  3. Mar 23, 2023 · Pre-Authorized Payments. The easiest way to pay your TELUS bill is through your chequing account, by credit card, by Visa Debit or MasterCard Debit. 1. Log in to your My TELUS account. 2. If you have multiple accounts, select the one for which you'd like to set up payments. 3. Select Set up pre-authorized payments. 4.

  4. We've compiled this checklist to ensure your TELUS Mobility services are ready for a seamless experience abroad. Easy Roam. Add Easy roam and take your plan with you abroad. Vacation Suspension. If you don't need one or more of your mobile devices, consider a Mobility Vacation Suspension. eBilling and Pre-Authorized Payments.

  5. Jul 15, 2022 · All dates are approximate and subject to change. Please note posted dates reflect when the update is targeted for release but can take a few weeks to roll out to all devices. Device Approx. date Details Moto G 5G (2024) Aug 27 Optimizations Samsung GS21 Aug 27 Optimizations + Security Updates ...

  6. I have been a customer of Telus for over 10 years. For the last several years, they have been sending me text offers to upgrade my device. I took a new job that has a phone incentive for employees so decided to upgrade by accepting a text offer. I or... a week ago.

  7. Europe 30 day roaming. Sherry74. Friendly Neighbour. Options. a month ago. I was told that the above pass will not cover my calling home to Canada - will only cover calls within the country. They double checked with their lead . They said that even with the pass I will be charged for the call home. 2.

  8. Ending up I've paid 52.20$ each month for the past 2 months. I've called the customer service 866-558-2273 which always direct me to create a Support Reqest, saying a billing expert will help me. But each time ... a month ago.

  9. Sep 18, 2024 · Complaint Regarding Customer Service Experience and Billing Issues. 3 weeks ago - last edited 2 weeks ago by El-Eric. Dear Telus Management, I am writing to express my deep dissatisfaction with the customer service I received while attempting to clarify the details of my new contract and discounts. My recent experience has left me feeling ...

  10. Reach out to our Corporate Account Mobility team at 1-866-848-3587 and they should be able to walk you through the process. When I started a new job 2 years ago I brought on my personal phone number onto the Business's Telus Business Mobility Account. I am now leaving the.