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TELUS Expert Messaging in the My TELUS app is available when and where you are, 24 hours a day, 7 days a week. Simply type the details of your inquiry in a message and it will be sent to a human agent. Messaging here is asynchronous (non-live), so you can close the app or go about your day while the agent works towards finding you a resolution.
Sep 5, 2024 · Your satisfaction is our top priority at TELUS. If you have an unresolved issue, we're here to help. Send a private message to @TELUS_Support or send us a PM / DM to our Twitter / X or Facebook pages. Alternatively, you can contact our TELUS Management Team here. Contact our TELUS Management Team.
Nov 16, 2022 · Typical steps of an order. Order processed. We've received your order and it is being processed. Typical timeline is 3-5 business days **, though it can be longer for popular or limited stock devices. You'll receive the tracking number via email once approved and shipped. If further information is needed, we'll email you.
May 19, 2023 · Call us at 1-888-811-2323. Hours 24/7. However, for Account, billing & sales support. Call us at 1-888-811-2323. Hours Monday to Sunday: 9am to 7pm. I'd just 5 minutes to early.... 🙂. If you find this post useful, please give the author a "Solution", or mark as "Kudo", if it solves your problem, thank you very much.
Jan 19, 2023 · TELUS account number and full service address. Phone number associated with the service (s) (if applicable). - Seal the box securely. TAKE THE PACKAGE TO ANY CANADA POST OUTLET. - Visit any Canada Post outlet and let the clerk know you're returning residential equipment to TELUS. - Quote the Return ID number PR142924.
Feb 1, 2023 · Scams involving non-TELUS entities (Revenue Canada, Service Canada, etc.) You may receive a perceived scam call involving a different company or entity such as the Canada Revenue Agency or Service Canada. In may cases, call recipients are told that they've been reported to be owing money or in recent contact with someone confirmed to have COVID-19.
Yep, it's all included. The website plan terms state: "Includes texts sent to a Canadian, U.S. or Mexican phone number while in Canada, the U.S., or Mexico, and texts received while in Canada, the U.S., and Mexico. Includes calls made from Canada, the U.S., and Mexico to Canadian, U.S. and Mexican numbers." View solution in original post.
Home Security August 2024 Bill. Go to solution. Mam. Organizer. a month ago. I called Telus why bill had increased. Agent said she didn't understand why home security was $5 more with a current contract. She refunded me, and contacted home security. I received new bill and still there is $5 increase.
Feb 8, 2022 · TELUS Rewards. TELUS Rewards is TELUS' award-winning loyalty program for TELUS Home Solutions customers in Alberta and British Columbia. Designed to engage and celebrate our valued TELUS customers - the TELUS Rewards program has now expanded to include new and existing customers that have only one eligible TELUS service!
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