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  1. Near the bottom, tap System Software update. If needed, first tap About phone or About tablet. When the update status appears on your screen, follow the steps. Check storage & clear space. On most phones, you can check how much storage you have available in the Settings app. Settings can vary by phone.

  2. Near the bottom, tap System Software update. If needed, first tap About phone or About tablet. When the update status appears on your screen, follow the steps. Check storage & clear space. On most phones, you can check how much storage you have available in the Settings app. Settings can vary by phone.

  3. On most phones, you can reset your phone through the Settings app. If you can't open your phone's Settings app, you can try factory resetting your phone using its power and volume buttons. We recommend checking your manufacturer's support site for device-specific instructions.

  4. Turn your power on or off. To turn on your phone when it's powered off, press and hold the Power button for a few seconds. On Pixel 6 & later: Press and hold the Power button until you feel a buzz (up to 7 seconds in some situations). On Pixel 5a & earlier: Press and hold the Power button for a few seconds.

  5. Fix an Android device that's restarting or crashing. Try the following steps if your phone has any of these problems: Randomly reboots or restarts. Shuts down without restarting. Restarts constantly: Go to the Advanced troubleshooting section. Important: Some of these steps only work on Android 6.0 and up.

  6. From the Google Home app. Make sure your mobile device or tablet is linked to the same account as your speaker or display. Open the Google Home app . Tap and hold your device's tile. At the top right, tap Settings More Reboot.

  7. Step 1: Remove problematic apps. On an Android phone or tablet, press and hold your device's power button. On your screen, touch and hold Power off . Confirm you want to reboot your device in Safe mode. When you restart, at the bottom, you can find "Safe mode." One by one, remove recently downloaded apps.

  8. Turn your phone off. Press and hold the Power button for a few seconds. On your screen, tap Power off . Press and hold the Power and Volume Up buttons for a few seconds. On your screen, tap and hold either the Power off or Restart buttons. Tap OK. After you see "Safe mode" at the bottom of your screen, wait to see if the problem goes away.

  9. Troubleshoot your phone for slowness. On most phones, press your phone's power button for about 30 seconds, or until your phone restarts. On the screen, you might need to tap Restart . Important: Settings can vary by phone. For more info, contact your device manufacturer. Near the bottom, tap System Software update.

  10. Troubleshoot your phone. Check for Android updates. Open your phone's Settings app. Near the bottom, tap System Software update. When the update status appears on your screen, follow the steps. Check storage & clear space. Open your phone's Settings app. Tap Storage. See how much storage you have available.

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