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  1. Find out how to reach Metrobank for credit card and other banking needs. You can call, email, chat, or fill up a form online.

    • Help & Support

      For inquiries, you may call our Metrobank Contact Center at...

    • Who We Are

      For inquiries, you may call our Metrobank Contact Center at...

  2. Find answers to your questions about Metrobank products and services, including credit cards. Contact the customer service hotline or visit the nearest branch for assistance.

  3. www.metrobank.com.ph › cards › credit-cardsCredit Card - Metrobank

    Find the best credit card for your lifestyle and enjoy rewards, rebates, discounts, and more. Learn how to apply, check eligibility, and get help from Metrobank customer service.

  4. Simply call our 24-hour Customer Service Hotlines and talk to our Customer Service Representative who will then verify your card details and email address via the following numbers: Metrobank credit cards. 24-Hour Customer Service Hotline: (02) 88-700-700. Domestic Toll-Free Hotline: 1-800-1-888-5775.

  5. Manage your Metrobank Card account online with various services such as application, activation, balance transfer, statement of account, and more. For customer inquiries, call 8-700-700 or 1-800-1888-5775.

  6. Learn how to give feedback to Metrobank credit card services, whether it is a suggestion, a compliment, or a complaint. Find out the contact details and the response time for your concerns.

  7. For added security, our Customer Service Hotline’s Interactive Voice-Response System (IVRS) for Credit Cards require a One-Time Password (OTP) for every card-related service availed before being routed to a Customer Service Representative.

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