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  1. Click-Away Pound is a research survey designed to explore the online shopping experience of people with disabilities and examine the cost to business of ignoring disabled shoppers.

    • Background

      Rick Williams on the Click-Away Pound ... Those customers...

    • Contact

      Press releases from Click-Away Pound are free to use, but we...

    • CAP2016

      Click-Away Pound Survey 2016 - Final Report. Summary. 71% of...

    • Services

      The Click-Away Pound survey is managed by Freeney Williams...

  2. The click-away pound in the UK in 2019 now stands at £17.1 billion Despite this clear commercial imperative, the findings of the 2019 survey point to a distinct and disappointing lack of progress over the last three years.

  3. Click-Away Pound Survey 2016 - Final Report. Summary. 71% of disabled customers with access needs will click away from a website that they find difficult to use. Those customers who click away have an estimated spending power of £11.75 billion in the UK alone, around 10% of the total UK online spend in 2016.

  4. Mar 19, 2024 · The 2019 Click Away Pound report found 69% (4.3 million) of disabled internet users clicked away from websites with accessibility barriers, representing a potentially significant loss of income to those sites. 50 The report noted 83% of disabled people limited their online consumer choices to websites they knew were accessible. 51 ...

  5. Jun 10, 2021 · We represent UK advertisers, agencies, media owners and tech companies on behalf of the entire industry, acting as the connection between industry professionals and the politicians and policy-makers. The Advertising Association focuses on major industry and policy areas that have huge ramifications on UK advertising.

  6. Apr 21, 2016 · With UK e-commerce now valued at more than £45 billion, the Click-Away Pound Survey will identify the business implications for organisations that fail to make their website and online servies accessible.

  7. In 2019, that lost business - dubbed the ‘Click-Away Pound’ - has grown to £17.1 billion. The 2019 Survey also compared progress against the original 2016 Survey results, and shows a distinct and disappointing lack of progress in removing barriers over the last three years.