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Help Center. Hi! How can we help? Booking a Flight. Add-ons & Services. Manage Your Booking. Baggage & Cargo. Prepare for Your Flight. Cancellations & Delays.
Apr 23, 2018 · We regret to inform you that the following Cebu Pacific customer hotlines will not be available from 11:30pm today (Apr 23) to 12:30am the following day (Apr 24); and from 5:30am-6:30am on Apr 24 [Philippine Standard Time]: • Manila (+632-7020-888) • Hong Kong (+852-397-33800) • Australia (+61-2-9119-2956) • Cebu (+6332-230-8888)
Apr 28, 2024 · Yes, the Cebu Pacific hotline is open 24 hours a day, 7 days a week. You can call them at any hour of the day, whether it’s early in the morning, late at night, or even during holidays. They’re always available to assist you with your inquiries, flight changes, or any issues you might encounter.
Apr 4, 2024 · The official Cebu Pacific’s customer care service is located at the Cebu Pacific Building, Domestic Airport Road, Pasay City 1301 Philippines. Their call center hotlines and corresponding availability are provided below: Australia (Available everyday) +61-2-9119-2956. 7am-10pm (PH local time) Japan (Available from Monday to Friday) +81-3-4578-1447.
General Guidelines: 👤 An account is required to make any booking changes. Booking is NOT transferable to another guest. ️ Update Nationality/Passport, Birthday, Salutation, or Contact Details. You can update these details up to 2 hours before your flight, via Manage Booking. ⏳ This is only available up to 2 hours before your flight;
Oct 15, 2017 · Philippine-based carrier Cebu Pacific has launched a 24/7 customer command center that will cater to the travelers’ concerns and inquiries.
Oct 6, 2019 · Philippines-based low-cost carrier Cebu Pacific has launched its online travel assistant, Charlie the Chatbot, to provide 24/7 support for customers.
There is no customer service hotline in Cebu Pacific the Philippines. Send a message to Cebu Pacific on Facebook Messenger to connect to a customer service agent. You can also chat with Charlie.
Booking Changes. Common Issues. Update your guest or contact details. Add or link a booking to your account. Separate a guest from your booking. Add an infant to your booking. MyCebuPacific Account. Voluntary Rebooking & Cancellation. Facebook.
