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If you back up your Connected Accounts in the Salesforce Authenticator mobile app, you can restore them on another mobile device. You can also restore your accounts on the same device if you delete and reinstall the app.
Sep 12, 2024 · On the Salesforce Check Your Mobile Device page, tap “Having Trouble?" and then tap "Use a Different Verification Method." Enter the 6-digit code from Salesforce Authenticator. This works even when your phone is offline. New phone, lost phone, or new installation of Salesforce Authenticator:
Are you looking for how to reset the Salesforce Authenticator so that your users can log back in?
To reset MFA click Reset, to edit your MFA settings click Manage. For example, use Reset to change the verification method or add another backup method. Selecting Reset prompts you to register a verification method next time you log in.
Need to reset your Salesforce Authenticator? In this simple guide, we’ll walk you through the easy steps to get your app back up and running. Perfect for any...
How To Reset The Salesforce Authenticator (Guide To Manage User's Multi-Factor Authentication). In this video tutorial I will show how to reset the Salesforc...
Aug 23, 2023 · How you disconnect a users current authenticator in Salesforce (so you may select a new authenticator method the next time the user logs in. ) See section below for step-by-step screenshots....
Here is a tutorial on how to reset Salesforce Authenticator: Go to Setup on the top right. Search for Users in the Quick Find and select it. Select the user whose Authenticator you want to reset. Click ' Disconnect ' on whichever authenticator is active.
If you want to uninstall the Salesforce Authenticator app, be sure to disable the Require multi-factor authentication (MFA) for all direct UI logins to your Salesforce org setting on the Identity Verification page in Setup first.
Nov 8, 2023 · I got a new iPhone and am trying to set up all my apps. In the process, I have completely locked myself out of Salesforce and the SF Authenticator app, which is needed to log in to Salesforce.