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  1. Sep 4, 2023 · @SupaM wrote: @Laing1 Hi there!Yes, I was using the correct log in details, and even changed my password, but the Netflix sign in app, kept on saying, it doesn't recognise my e-mail address 🤷🏻‍ ♀️ 🤦🏻‍ ♀️ but I only have the one!!!

  2. Oct 25, 2023 · You don't need to cancel your existing Netflix account, you merely login to the Netflix app on your Stream puck and billing will automatically switch over to Sky. Any funds you have already paid Netflix directly for the month ahead will remain in credit on your account should you ever leave Sky and revert to paying them direct.

  3. Sep 11, 2023 · Hi there, I got Sky Q installed a couple of days ago but could not get it to recognise my Netflix account which was already setup. I entered a generic email address and password just to get it working, which it did. I am now trying to change it to the correct Netflix account - I go into the Netf...

  4. Jul 24, 2023 · By having a Sky subscription which covers Netflix, and then signing into the Netflix app on a Sky device (Q box, Glass television or Stream puck) using the existing Netflix credentials. This generates an instruction for Netflix to switch billing to the Sky account.

  5. Oct 11, 2022 · This will alert Netflix to stop billing you separately and link your existing account to your Streaming TV bill. If you have an existing Netflix account on Sky Q you pay Sky direct for: Sky Glass customers only: When you log into Netflix on Sky Glass for the first time, make sure it's on your Sky Glass TV (not a Sky Stream puck) Enter and/or ...

  6. Aug 3, 2023 · The Netflix account through my true email account is now showing no active account and asks me to subscribe. I've managed to find out what the email address they've changed it to is (someone in Columbia) but despite a couple of attempts with Netflix customer support they say they can't do anything without a service code.

  7. Jan 12, 2024 · Direct through Netflix is £17.99 so £15 through Sky is a bit cheaper - unless I'm misunderstanding something? Also, if you have Netflix through Sky then does this still mean the phone app will work? I currently cast from my phone to the bedroom TV. Will I have to log in to Netflix with my Sky account or will it no longer work.

  8. May 4, 2023 · Yes - as you rightly thought, as it stands, you only get Netflix Basic via SKY (SD & 1 screen) - as you have not yet linked your Netflix account then yes you are paying twice for Netflix currently. It then depends whether you conisder the adding the HD add on via SKY to get Netflix Standard (HD + 2 screens) better value than keeping your separate Netflix account.

  9. Sep 24, 2023 · Hi Netflix is often not working on SkyQ. We have checked the Netlfix website and there are no problems with Netflix itself. We rang up before and sky had directed us to the hidden menu to "refresh apps". However, the "Refresh apps" is no longer there, or perhaps moved? We have Sky Broadband Ul...

  10. May 19, 2023 · Note that if you do login with existing Netflix credentials, this generates an automated instruction to Netflix to switch billing to be covered by your Sky 'Ultimate TV' account and drops the Netflix tier to that on Glass/Stream: 'Basic' by default unless 'Standard' or Premum' has been added to the Sky subscription.

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