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  1. For service-related concerns, you may reach Manila Water through any of the following Consumer Desk channels: Customer Service Hotline: 1627 (24 Hours) Manila Water App: Visit https://my.manilawater.app/ or download the mobile app here or through the links below . Facebook: /ManilaWater Twitter: @ManilaWaterPH E-mail: [email protected]

  2. Applying for new water service connection?

  3. With Manila Water App, you can check your current water bill and view your bill history. You may also settle your water bills through online payment or mobile wallet. Get real-time service advisories and interruption notices through push notifications.

  4. How to avail of the service: Processing of the Application for a Residential Water Service Connection. STEP. APPLICANT/ CLIENT. SERVICE PROVIDER. DURATION OF ACTIVITY. PERSON IN CHARGE. FEES.

  5. Accomplished and Signed Application Form ( Download Form) Once completed, please e-mail the requirements to mwcinfo@manilawater.com: Subject: Manila Water App Registration. Description/Content of Letter: 1) Your Manila Water Contract Account Number/s. 2) Contact Person. 3) Contact Number.

  6. You are here: Application for New Water Service Connection. REQUIREMENTS, CHARGES AND FEES. * Note: Prices are subject to change without prior notice. LIST OF REQUIREMENTS. PRE-INSTALLATION CHARGES. POST INSTALLATION CHARGES. OTHER CHARGES.

  7. My Manila Water App is a convenient way to access your account, view your bills, and pay online. You can also get customer support and send feedback through the app. To sign up, you just need to enter your details from any of your bills for the last 6 months.