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  1. For inquiries, please call HSBC's Customer Service at (02) 8858-0000 or (02)7976-8000 from Metro Manila, +1-800-1-888-8555 PLDT domestic toll-free, (International Access Code) 800-100-85-800 international toll-free for selected countries/regions, or talk to us through Chat by clicking on the icon at the bottom right of our homepage.

  2. Enjoy a range of banking products and services with HSBC Philippines, including Credit Cards, Accounts, Loans, Mortgages, Investments and Online Banking.

  3. (02)8858-0800. Dial (02)7976-8080 from abroad. Commercial banking. For inquiries or complaints, you may contact HSBC Philippines through your dedicated Relationship Manager. Everyone else. (02)8858-0000. Dial (02)7976-8000. New to phone banking? You'll need to create a phone banking PIN before you can use the service. How to create a PIN.

  4. Check our customer guide for updated forms, documents, FAQs, and terms and conditions of various HSBC products and services in the Philippines.

  5. Have a chat with us. The easiest and quickest way to get in touch is to chat with us. YAS, our virtual assistant, will try to answer your general non-account related queries 24, 7. If you need further assistance, YAS will connect you with one of our chat agents during working hours.

  6. How to contact us for your dispute. It's important that you call us at our Customer Service numbers* as soon as possible once you know that there is an issue. You'll need to raise a dispute within 60 days after the transaction date so that we’ll have enough time to process your dispute request.

  7. Get in touch. Have questions or feedback? Contact us by using one of the methods below. Business enquiry. Customer support. Contact us. Step 1 of 3. Please help us direct your enquiry to our most relevant team member by providing details about yourself and your business. Are you an existing business customer of HSBC?* First name* Last name*

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