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  1. Reach us faster and easier through our virtual assistant KYLA, available 24/7 to serve our subscribers nationwide. KYLA can provide quick and real-time responses to your SKY service concerns. Message KYLA via the following: mysky.com.ph/kylaofsky. m.me/myskyupdates. mysky.com.ph/message-us.

  2. Sep 6, 2019 · 8636 9292. Additionally, there will be downtime of all affected hotline numbers on October 6, 2019, from 12AM to 6AM. You may reach us via Facebook Messenger, Twitter, and Email for urgent concerns.

  3. If there's still no Internet signal, log in via mysky.com.ph/myaccounts and go to "My Tasks" drop down and then to "Service Advisories" to check if there's service interruption in your area. If there's no problem in your area, the issue may be isolated to the port leading to your residence.

  4. Mar 4, 2019 · (3) 226 3900 - NOC Technical Hotline. (3) 449 9349 - Marketing. (3) 449 9336 - SME. Starting October 6, 2019 Out hotline numbers will be 8-digits!

  5. Contact us through these touchpoints so we can help make your SKY experience even better.

  6. Jul 31, 2023 · Traditional Contact Information. For more conventional contact, visit Sky Cable’s headquarters at the Benpres Building, Ortigas Avenue, Pasig City, Philippines. You can also reach them at (02) 449-88-00 loc. 4500 / 910-22-88 or send a fax to (02) 6329796 / 6335104.

  7. Oct 8, 2021 · This new customer touchpoint provides a convenient and efficient customer interface for both existing and potential SKY subscribers, facilitated by a friendly messaging bot named KYLAallowing SKYcable and SKY Fiber subscribers to do self-help on basic concerns by guiding them to available resources and transfer them to converse with live ...

  8. Service Advisories. As of: | © 2020 SKY Cable Corporation. All Rights Reserved.

  9. Mar 2, 2022 · KYLA allows SKYcable and SKY Fiber users to do self-help on basic service-related concerns by guiding them to available resources or transferring them to converse with live agents for more complex matters, contributing to faster response times to customer queries.

  10. Available in select areas nationwide. Speeds indicated above are download speeds only. Guaranteed download speed is 30% of the subscribed speed, 80% of the time. Channel availability may vary per area. Channel line-up is subject to change without prior notice.

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