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  1. Welcome to the USAA Eligibility and Claim Portal. This self-service portal enables providers to: View Member Eligibility. View Member Benefits. View Claim Status. What is needed to obtain information? A one time registration to create your User ID and Password. Including billing Tax ID and NPI. HIPAA validation for each Member verification.

  2. Provider Portal Log On. User ID (Email Address) Password. Please enter the security code as shown above:

  3. Contact Us. For verification of Coverage/Benefits and Claim Status request, Providers Call: 1-877-838-7830. Hours of Operation: Monday - Friday, 7:30 AM to 6 PM Central Time. Mailing Address: PO Box 12750, Pensacola, FL 32591-2750. Provider Portal.

  4. Report a claim Check claim status. Start an auto or homeowners claim online, check the status of your insurance claim, get your windshield repaired or request roadside assistance. Get started today online and let us help you get back on track.

  5. Login to your USAA member account for home, life, and auto insurance as well as online banking and investment services.

  6. Find a plan. To discuss your options, call us at 855-386-2350. Explore your health coverage options. We offer a variety of plans to meet your specific needs. Comprehensive. Provides full coverage for everyday health. Protects you when you are sick and need more care. Compliant with the Affordable Care Act (ACA) Get a quote. Short-Term.

  7. Eligibility and Medicare Supplements Benefits. Forgot password? Already registered? If you are a registered user with one of the listed Clients, sign in with your current user name and password.

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