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  1. By Mail. Write to Fido customer service, 800 De La Gauchetière Street West, Suite 4000, Montréal, Québec H5A 1K3. Connect with customer service by phone, live chat, or social media for all of your Fido questions. What service can we help you with?

  2. www.fido.ca › web › pageFido | Contact us

    Outside Canada: Free of charge, from your Fido. +1-514-933-3436 (from the U.S.) or +1-514-925-4590 (from abroad) Business hours: Weekdays 8 a.m. to 9 p.m. Weekends 9 a.m. to 5 p.m. Mandarin and Cantonese: *88 (from your Fido) or. 1-866-888-FIDO (3436) Weekdays from 9 a.m. to 10 p.m. (Eastern Time)

  3. Need help and support with Fido products and services? Check out our FAQs, diagnostic tools, how-to articles, troubleshooting tips, Community Forums and more.

  4. www.fido.ca › pagesFido.ca

    For PREPAID Services call us at 1-888-482-FIDO. Live Chat support is not available for Prepaid Services.

  5. You might want to contact Fido customer support on Twitter at fidosolutions and ask for the service representative for help. It's a dialogue by direct message from an agent. This works best for me when I can't sit by a phone.

  6. How to get in touch. Contact us so we can make things right or help you through the cancellation process. 1-844-885-1901. Back to Top. Why you should contact us. We’ll need you to give us a call so we can process your cancellation request and ensure you are informed of any details relating to your account. Back to Top. Did you know?

  7. You should note Fido does not offer customer service via email. You should also note this forum is community-driven and not intended as a venue for customer services. If you would like to further discuss your situation, you would need to contact customer service .