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By Mail. Write to Fido customer service, 800 De La Gauchetière Street West, Suite 4000, Montréal, Québec H5A 1K3. Connect with customer service by phone, live chat, or social media for all of your Fido questions. What service can we help you with?
Contact us. You have a question? We surely have the answer. Not yet a customer? More details. Customers. More details. Prepaid service customers. More details. OTHER WAYS TO GET HELP. Fido Community Forum. Get Support. Send a Compliment. Back to overview. Looking for Fido Check-In? Please note that Fido Check-In no longer available.
Need help and support with Fido products and services? Check out our FAQs, diagnostic tools, how-to articles, troubleshooting tips, Community Forums and more.
For PREPAID Services call us at 1-888-482-FIDO. Live Chat support is not available for Prepaid Services.
You might want to contact Fido customer support on Twitter at fidosolutions and ask for the service representative for help. It's a dialogue by direct message from an agent. This works best for me when I can't sit by a phone.
Contact us so we can make things right or help you through the cancellation process. 1-844-885-1901. Back to Top. Why you should contact us. We’ll need you to give us a call so we can process your cancellation request and ensure you are informed of any details relating to your account. Back to Top. Did you know?
New Customers. Signing up with Fido can be done in-store, through the website, by making a phone call or even contacting them on social media. Phone lines are open on weekdays from 9:00am to 10:00pm, and 9:00am to 9:00pm on weekends. Call 888-234-FIDO (3436) View Fido Plans. More Fido Contacts. Fido FAQ's. Can I view and pay my Fido bill online?
