All Nippon Airways
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Book flights & vacations to Tokyo, Osaka & more destinations in Japan & Asia with Japan Airlines (JAL). Manage your booking & check in online.
Check a booking. Information about purchase procedures, seat designations, e-ticket passenger copy issuance, and other procedures. Booking changes, cancellations, and refunds. Learn about procedures, service counters, and fees. Changes and refunds when flight schedules are expected to change.
If your original ticket meets ALL the conditions below, you may change the booking through the "Rebook" button on the "Manage booking" screen of the JAL website. Your ticket is an e-ticket purchased on the JAL website (PC or smartphone site). Your ticket was paid by credit card.
Reservations can be made 360 days prior to the departure date. You can search for a date and time 360 days prior to your scheduled flight date.
Changes. Learn about the procedures of reservation changes after ticket purchase. Cancellations and refunds. Learn about how to cancel and refund a ticket. Reservation changes and ticket refunds due to reasons out of the customer's control. Unfortunately, that cannot be done online. Contact us for assistance.
Latest e-Ticket Info. View usage status, expiration dates, and ticket numbers for your tickets. Receipts. Display and print receipts for your purchased tickets. Instructions (Electronic receipt) Boarding Certificates.
Search by reservation number, e-Ticket number or ANA number. Make changes, choose a seat and even save your reservation preferences—quickly and easily.
