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  1. Aug 28, 2024 · To do so, click on the chat icon located at the top right of this forums page. --. • Click "Sign In" if necessary. • Click the "direct messaging" icon or https://comca.st/3lv0gXz. • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears.

  2. Jan 14, 2022 · Click "Sign In" if necessary. • Click the "Peer to peer chat" icon. • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line. • Type your message in the text area near the bottom ...

  3. Sep 20, 2022 · Official Employee. •. 746 Messages. 2 years ago. Hi, thank you for reaching out to Xfinity Forums. Sorry to hear about your Tv connection concern. Seeing you did the process of elimination with your equipment you should try swapping modems. You can swap modems at your local Xfinity store with no problems. 2.

  4. Jan 1, 2022 · He could do nothing from his end for this new box except to reset it remotely (which I could also do from my Xfinity account via browser) and wait for it to eventually fail again with the RDK-03009 code. I now have an appointment setup for tomorrow for an on-site service rep to hopefully figure out why this latest XG1v4-A box does not work.

  5. Dec 28, 2018 · If you have an xFi Gateway, the Xfinity Status Center and the xfinity.com website will redirect you to the Xfinity app to view and change WiFi information. To manage it in the Xfinity app: Log in to the Xfinity app (download on the App Store or Google Play). If you already have the Xfinity app, make sure you have updated to the latest version.

  6. Nov 27, 2023 · Click the "Direct Message chat" icon. Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window.

  7. Dec 30, 2022 · • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line • Type your message in the text area near the bottom of the window • Press Enter to send it

  8. Aug 21, 2023 · Here are the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Direct Message icon” (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the To line and select "Xfinity Support" from the drop-down list.

  9. Aug 11, 2017 · 24) Xfinity will undergo unscheduled system Maintenance today in order to improve your account. The new Zimbra mail 2015 which will be installed on your email account. Your present account will be deactivated to create space for the new web access 2014.

  10. Dec 1, 2021 · O/k so this is what you do if you need the bands to be separated; If you are not using any Xfi Pods, you can try separating the 2.4 and the 5.0 bands and give them two different broadcast names / SSID's;

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