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  1. Aug 30, 2024 · On some coaches the design may differ is there is a 240v household plug socket instead. Free Wi-Fi Our Wi-Fi service is available on our National Express branded network of coaches and it's free to use! Simply connect to the Wi-Fi network named "National Express Coach" Reclining Leather Seats Our coaches have leather reclining seats.

  2. Contact Us. Call or get in touch online We are here to help . Coach Tracker. Track your coach in real time ...

  3. Yes, all our National Express Coaches have a toilet on board.* This is located at the back of the coach and can be used during your journey. *From time to time we need to use additional vehicles provided by 3rd party companies to meet demand on our network, these vehicles may not be fitted with a toilet.

  4. faq.nationalexpress.com › s › contactsupportNational Express FAQs

    National Express FAQs

  5. Please Note: Due to the high frequency of coaches, from multiple operators, serving Heathrow Airport, stop/bay numbers are allocated when coaches arrive. Please speak with a member of the Heathrow Bus and Coach Team to find out where your coach will be boarding from.

  6. We do not provide or sell refreshments on our coaches, but you are welcome to bring hot drinks (provided they are fitted with a safety lid to avoid spillage and you take care with them), cold non-alcoholic drinks and cold food. You are not permitted to bring any hot or strong smelling food.

  7. Jun 20, 2024 · Planning your journey Our coaches, coach stations and stops Journey planner Please note this feedback is for our FAQs only. If you wish to contact our Customer Service team, please visit our contact us page.

  8. You may take your Bicycle/E-Bicycle on your National Express journey, providing it fits the below criteria: it is designed to fold in half by means of a special link in the main frame - non-foldable bikes are not permitted; it is carried in an appropriate padded bag or hard case, suitable for the purpose.

  9. Our lost property team are on hand to try and reunite you with your missing item. If you have lost an item whilst travelling on our services or at one of our stations please complete our lost property form which can be found by clicking the below link.

  10. Most services will not include a break as all our coaches are equipped with an on board toilet. However, on our longer journeys, especially overnight services and services between England and Scotland, we do provide rest breaks for our passengers.