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  1. Shopee Customer Service can be reached through the following channels: • Chat via App: Daily 7:00 AM to 1:00 AM. • Internet Call via App: Daily 7:00 AM to 7:00 PM. Chat with Shopee. Go to the Me tab > Chat with Shopee > start chatting. Via Internet Call or In-App Call.

  2. Ang Shopee Customer Service ay maaaring makontak gamit ang sumusunod na channels: • Chat via App: Daily 7:00 AM to 1:00 AM • Internet Call via App: Araw-araw 7:00 AM hanggang 7:00 PM

  3. Shopee’s customer service goes beyond hotlines and automated chat boxes. We’re connecting you to a customer support member to get a one-on-one conversation about your pressing concerns! Simply send us a direct message on our Facebook and Twitter pages.

  4. Our Customer Service internet call is available from Mondays to Sundays (including Public Holidays), 8am to 10pm. Our Live chat agents are available from Mondays to Sundays (including Public Holidays), 24 hours.

  5. To chat with our live agents:-. Step 1: Go to the Shopee app > Click 'Me'. Step 2: Scroll down > Click on 'Chat with Shopee'. Step 3: Select a topic related to your query/issue > Click on 'Chat with Live Agent'.

  6. Get the item you ordered or get your money back with Shopee Guarantee. Create and browse listings for free, at no extra charge. Join our Shopee community and start shopping today! Shopee Philippines is dedicated to bringing the best Shopee online shopping experience to every Filipino household.

  7. Shopee Customer Service

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