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  1. Dictionary
    help desk
    /ˈhelp ˌdesk/

    noun

    • 1. a service providing information and support to computer users, especially within a company.

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  2. www.zendesk.com › blog › help-deskWhat is a help desk? Definition, benefits & functions

    Jan 26, 2024 · A help desk is a centralized team within a company that serves employees or customers en masse, using a software product to organize conversations. What does a help desk do? Many businesses have their own definition of a help desk, influenced by what their help desk is for.

  3. www.techtarget.com › searchcustomerexperience › definitionWhat is a Help Desk? - TechTarget

    A help desk is the individual, group, organizational function or external service that an IT user calls to get help with a problem. A help desk can be as simple as a physical desk where a support person takes calls. It also can be a global organization that accepts support requests submitted online or in person from around the world.

  4. dictionary.cambridge.org › dictionary › englishHELPDESK | English meaning - Cambridge Dictionary

    HELPDESK definition: a service provided by a company to help customers when they have problems with products they have…. Learn more.

  5. dictionary.cambridge.org › dictionary › englishHELP DESK | English meaning - Cambridge Dictionary

    HELP DESK definition: 1. a service that provides information and help to people, especially those using a computer…. Learn more.

  6. www.merriam-webster.com › dictionary › help deskHelp desk Definition & Meaning - Merriam-Webster

    The meaning of HELP DESK is a department or person that provides assistance and information usually for electronic or computer problems —often hyphenated when used before another noun. How to use help desk in a sentence.

  7. www.ibm.com › topics › help-deskWhat Is a Help Desk? | IBM

    A help desk is a software tool or team of human agents that enable a company to support its customers in real time. The help desk serves two primary functions: It answers questions customers may have about products or services. It assists customers with technical support and solutions to problems.

  8. www.atlassian.com › itsm › service-request-managementHelp Desk: Functions, Benefits, Features and Software - Atlassian

    What is a help desk? Everything you need to know about IT help desk systems: functions, types, benefits, features, roles and solutions.

  9. dictionary.cambridge.org › us › dictionaryHELPDESK | definition in the Cambridge English Dictionary

    HELPDESK meaning: a service provided by a company to help customers when they have problems with products they have…. Learn more.

  10. en.wikipedia.org › wiki › Help_deskHelp desk - Wikipedia

    A help desk is a department or person that provides assistance and information, usually for electronic or computer problems. [1] . In the mid-1990s, research by Iain Middleton of Robert Gordon University [2] studied the value of an organization's help desks.

  11. www.oxfordlearnersdictionaries.com › definition › englishhelp desk - Oxford Learner's Dictionaries

    a service, usually in a business company, that gives people information and help, especially if they are having problems with a computer. Staff experiencing problems with their computers should call the help desk. Topics Computers c1

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