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Elena Anne Ford-Niarchos (born May 25, 1966) is an American businesswoman. She is the Chief Customer Experience Officer at Ford Motor Company and the first woman in the Ford family to hold an executive position at the company.
Elena Ford became chief dealer engagement officer in September 2023, for which she reports to Andrew Frick, president, Ford Blue. In this role, she works closely with Ford’s 10,000 dealers worldwide to help effect their collective transformation into a competitive differentiator for the company.
Jun 30, 2021 · Elena Ford, Ford's Chief Customer Experience Officer, welcomes you to our Customer Experience Movement, which was designed to provide you with the tools and resources you need to...
Oct 15, 2018 · Elena Ford is named Chief Customer Experience Officer and will be responsible for creating a world-class customer experience spanning across the entire ownership cycle. John Savona is elected a company officer and appointed head of North American manufacturing operations.
View Elena Ford’s profile on LinkedIn, a professional community of 1 billion members. Elena is an executive leader spearheading the future of global dealer engagement in the…
Ford Motor Company's Chief Customer Experience Officer Elena Ford discusses designing for customers.Learn more about Ford here: https://ford.to/3hlmlpBDiscov...
Sep 12, 2023 · Elena Ford, cousin of Executive Chair Bill Ford, was promoted to the newly created position of chief dealer engagement officer effective Tuesday, from her previous position of chief...
